Professional Doorman DVD

DVD 1 "Stop it on the Door”



A basic guide to refusal techniques for entry level door staff.

“Stop it on the Door” is an ideal introduction to the world of door security. In this, the first in a series of Professional Doorman DVDs, Mark Toner outlines some of the universal tricks of the trade involved in safely refusing patrons entry to a venue.

Refusing entry to a venue is one of the most basic skills for door staff everywhere. If a refusal is not handled correctly there is always the potential for verbal aggression and physical conflict, endangering the patron, the doorperson and their team.

The DVD outlines some of the obvious and perhaps not-so-obvious techniques that can be used by security personnel to prevent aggression from developing and to reduce aggression if it does develop.

This DVD is delivered by Mark Toner an experienced doorman and trainer. Mark has personally trained with several thousand security personnel in Ireland and England since the introduction of Licensing in both country's. His easy instructional style and willingness to share ideas and knowledge enhance his reputation as one of the very best instructors in the industry. He recently completed a Masters in Training and Education where his thesis explored the real training needs of modern day door staff. “Stop it on the Door” is a must-have for anyone considering entering the world of door security.

“Stop it on the Door” is delivered with a mixture of acted scenes and straight-to-camera dialogue. Using a single theme for refusal (the patron presents with no ID) ensures that entry-level viewers can easily grasp the key points in every chapter.

Chapters are presented and discussed under the headings shown below. “Stop it on the Door” concludes each chapter with a display of key points, and often a few additional points to consider.

This DVD provides the beginner with a greater understanding of the systems employed by experienced door staff to do everything from diffusing aggression to refusing a group.

The DVD chapters are listed below.


IMAGE.

STANCE.

FENCE.

MAKING FRIENDS.

CONTROLLING THE ENVIRONMENT.

ASSESSING THREAT.

SHAKING HANDS.

AGGRESSION DIFFUSION.

VERBAL AGGRESSION.

VETTING TECHNIQUES.

ROTATION.

PSYCHOLOGY OF REFUSAL.

REFUSING A GROUP.